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faq

FAQ

faq

Frequently asked questions

Find quick answers to common questions about shopping, orders, and our services.

What are the different shipping options?

We offer standard, expedited, and express shipping. Shipping times and costs are calculated at checkout based on your location and selected option.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email. Use this number on our website’s tracking page to see the latest updates. 

How do I cancel or change my order?

If your order hasn’t shipped yet, contact our support team as soon as possible to request a cancellation or change. 

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What is your return policy?

You can return most items within 30 days of delivery for a full refund. Please ensure products are unused and in original packaging. Visit our Returns page for more details. 

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, and select digital wallets for your convenience. 

How do I contact customer support?

Reach out to us anytime via our Contact Us page or email. Our team is here to help with any questions or concerns.